Mattress In A box Review: Tuft & Needle Original Adaptive Foam Mattress
Updated: Apr 13
This adaptive memory foam mattress from Tuft & Needle is designed to provide its users an incredibly comfortable night of sleep along with the knowledge that they have made the right choice for their new mattress.
These mattresses are proven, with over a million people currently using their beds. This bed is designed to be used by all different sleeping positions, making this a good option for everyone from back to side to stomach sleepers.
Tuft & Needle uses adaptive foam, that has been engineered based on customer feedback. This foam provides pressure relief exactly where you need it while the structure of the foam gives you a flexible surface to sleep on that adjusts as you move during the night.
The adaptive foam helps regulate body temperature as well, designed to pull heat away from your body using graphite and gel beads. The mattress is topped by a soft cover, also engineered with breathability in mind.
Since this bed is both CertiPUR-US and GREENGUARD Gold certified, you can be sure the foam that makes up this bed is high quality and free of any harmful chemicals. In addition, it ships as a mattress in a box, so setting up is as easy as removing the mattress from the box, taking off the protective plastic layer, unrolling the bed, and waiting for it to expand.
Setting up a bed like this is incredibly simple and much easier than trying to navigate the tight hallways and staircases in your home that make setting up a conventional mattress a nightmare.
While other mattresses do include warranties of varying length and scope, this bed comes with a 10-year warranty that covers things as simple as sagging or body impressions that remain after you get out of bed. It also covers the foam itself, so if that starts to crack or break down in any way within 10 years, Tuft & Needle will replace the bed. It seems to be one of the most comprehensive warranties out there.
What are customers saying about this mattress?
Most Amazon customers were very happy with their purchase of this mattress. One user described buying nine different mattresses over the course of a one-year period, searching for the one that they would finally find comfortable. They settled on this one partly due to the fact that they sleep in all positions, moving from their back to their side to their stomach during different points in the night. This, then, seems to be a good case for this being a great mattress for people who sleep in all different positions, since this one user was able to test out each one themselves.
While this user enjoyed the versatility of the firmness level of this mattress, some people found it too firm. One person, a self-described side sleeper, said that it was giving them hip pain. Another user, however, titled their review “I have no more back pain!”
So, while some mattresses seem to be universally comfortable, or uncomfortable, this one seems to be a little more case-by-case. Since mattress comfort is subjective anyway, it might be a good idea to go somewhere that you could test out this mattress before buying. The 100-night trial period can also ensure you get to try the mattress risk-free before actually purchasing.
While the warranty seems extremely wide-ranging, it seems that some customers had trouble returning their beds. Several users, even those who really enjoyed their new bed at first, described it getting much softer after several months of use, sometimes to the point where it felt like a totally different bed.
And people seemed to have very different experiences with this company’s customer service department. Some seemed very disappointed, and even angry, with the service they were given while other reviewers talked about how helpful and knowledgeable the customer service staff were.
Even though there was an alarming range in the perception of the customer service provided by this company, their warranties still stand as some of the best out there.
Tuft & Needle Mattress Top FAQs
This was another mattress where Tuft & Needle representatives were eager to answer any customers question on Amazon. One common question was about what exactly this mattress is made out of.
As stated by the company representative, it is made of two layers of high-density foam; a 7-inch lower support layer and a 3-inch layer of f=comfortable adaptive foam. The idea is for this to give you a firm feel with a plush top, ensuring you don’t feel like you’re just sinking into your bed.
Another common question was on what type of bed frame to pair with this mattress. Every reviewer who answered gave a different suggestion, showing that this is a good mattress to pair with every type of bed. Another question was on foam, which one user said has easily lasted her three years so far.